Before You Order

Using Our Services

JustEatIt is your go-to for crave-worthy fast food. You can use our website to browse menus, place orders, and track deliveries. To use our services, you must:

• Be at least 18 years old or have parental consent.
• Provide accurate delivery and contact information.
• Agree to treat our team and services with respect.

We reserve the right to refuse service if these conditions aren’t met or if we suspect misuse of our platform.

Ordering and Payment

Placing an order is simple, but here’s the deal:

• Accuracy: Double-check your order details. We’re not responsible for mistakes due to incorrect info.
• Pricing: Prices are listed in INR and include taxes. Delivery fees may apply based on your location.
• Payment: We accept secure payments via trusted third-party processors. You’re responsible for ensuring sufficient funds.
• Cancellations: Cancel within 5 minutes of ordering for a full refund. After that, refunds are at our discretion.

Delivery Expectations

We aim to deliver your food hot and fresh, but here’s what you need to know:

• Timing: Delivery times are estimates. Traffic, weather, or high demand may cause delays.
• Availability: Some menu items may vary by location or sell out. We’ll notify you if substitutions are needed.
• Responsibility: Ensure someone is available to receive your order. We’re not liable for food left unattended.

Your Responsibilities

We’re here to satisfy your cravings, but you’ve got a role to play:

• Honesty: Provide truthful information when ordering or contacting us.
• Respect: Treat our delivery team and staff with courtesy. Harassment or abuse won’t be tolerated.
• Usage: Don’t misuse our website, like attempting to hack or overload it.

Our Responsibilities

We’re committed to delivering the JustEatIt vibe. Here’s what we promise:

• Quality: Fresh, tasty food made with care.
• Service: Fast delivery and responsive support to keep you happy.
• Transparency: Clear pricing and communication about your order.

However, we’re not liable for issues beyond our control, like natural disasters or third-party payment failures.

Refunds and Disputes

Not feeling the vibe? Here’s how we handle issues:

• Refunds: If your order is wrong or unsatisfactory, contact us within 24 hours for a refund or replacement.
• Disputes: We’ll work to resolve any problems fairly. If we can’t, disputes are governed by the laws of India.
• Limits: Our liability is capped at the order value. We’re not responsible for indirect losses, like missing a craving deadline.

Content Ownership

Our website, logos, and menu descriptions are ours alone. You may not copy, reproduce, or distribute them without our permission. Feel free to share your love for JustEatIt, but don’t claim our vibe as your own.

Changes to Terms

We may update these terms to keep up with our growing crave empire. Changes will be posted here, and significant updates will be communicated via email or our website. Keep checking back to stay in the loop.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. JustEatIt operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at justeatit@gmail.com.